Privacy Policy

Last updated: September 28, 2026

At Alpha Painting, accessible from https://alpha-painting.netlify.app, the privacy of our visitors is one of our main priorities. This Privacy Policy explains what information Alpha Painting collects through this website, how we use it, and the choices you have. It applies whether you are requesting an estimate for interior painting, cabinet refinishing, deck and fence staining, commercial painting and wallpaper removal, asking a question, or applying to join our team.

This Privacy Policy applies only to our online activities and to information shared or collected through this website. It does not apply to information collected offline or through other channels, such as in-person estimates, phone calls or paper documents, except where this policy says otherwise.

1. Consent

By using our website, you consent to this Privacy Policy and agree to its terms. When you submit an estimate request or a career application through our website, you consent to the collection, processing and use of your information as described below. If you do not agree with this policy, please do not use our forms or submit personal details.

2. Information We Collect

The personal information you are asked to provide, and the reasons you are asked to provide it, will be made clear at the point we ask for it. If you contact us directly, we may also receive information such as your name, email address, phone number, the contents of your message and any other information you choose to provide.

When you use our estimate request or career forms, we collect:

  • Identity and contact details: your first and last name, phone number and email address.
  • Project details: the service you are interested in, any project description you choose to share, how you heard about us, and the page of our website you submitted the form from.
  • Application details (careers): the town you live in, your availability, the languages you speak and your painting experience.
  • Communication preferences: whether you agreed to receive text messages from us.
  • Technical information: IP address, browser type, device information, referring pages, pages visited and timestamps, collected automatically through log files, cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your estimate request and schedule estimates and project visits.
  • Communicate with you about your project, including scheduling, updates and follow-up questions.
  • Provide, operate and maintain our website and our services across Chester County, Northern Delaware, South Jersey and Cecil County, MD.
  • Understand how visitors find and use our website so we can improve its content, speed and usability.
  • Measure how well our advertising and marketing work.
  • Review job applications and contact applicants.
  • Send text messages about your estimate, project or application, but only if you have opted in.
  • Keep our website and forms secure and prevent spam, fraud and abuse.

4. Log Files and Cookies

Like most websites, Alpha Painting and our hosting provider use log files. These record visits to the website and include information such as IP addresses, browser type, internet service provider, date and time stamps, referring and exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, understand how visitors move through it and keep it secure.

We also use cookies and similar technologies. Cookies are small files stored in your browser that help a website remember information about your visit, such as the pages you viewed. You can choose to block or delete cookies through your browser settings. Some parts of the website may not work as intended if cookies are disabled.

5. Tools and Third-Party Services This Website Uses

To run this website and manage estimate requests, we use a small number of third-party services:

  • Website hosting and form handling: our hosting provider serves the website and securely receives the information you submit through our forms.
  • Customer relationship management (CRM): a CRM tracking script records page visits and form submissions so we can respond to requests and follow up with you. Information you submit is stored in our CRM to manage your estimate or application.
  • Maps: some pages show an embedded Google Map. Loading it lets Google receive information such as your IP address, under Google's own privacy policy.
  • Advertising measurement: we may use advertising tools, such as the Meta Pixel, to understand whether our ads lead to website visits and estimate requests. These tools may use cookies to recognize your browser.
  • Fonts: this website loads fonts from Google Fonts, which may receive your IP address when a page loads.

These providers process information on our behalf or under their own privacy policies. We encourage you to review the privacy policies of Google and Meta for more detail about how they handle data.

6. SMS / Text Message Consent (TCPA)

We respect your communication preferences. In line with the Telephone Consumer Protection Act (TCPA) and mobile carrier guidelines:

  • Opt-in consent: by checking the text-message box on our estimate or careers forms and providing your phone number, you agree to receive text messages from Alpha Painting about your estimate, scheduling, project updates or application. Checking the box is optional and is not a condition of receiving an estimate, purchasing any service or applying for a job.
  • No sharing for marketing: your SMS opt-in and phone number will not be shared, sold, rented or leased to third parties or affiliates for their marketing purposes.
  • Opting out: you can opt out at any time by replying STOP to any message. We will send one final message confirming that you have been unsubscribed. Reply HELP for help.
  • Rates: message and data rates may apply depending on your mobile plan. Message frequency varies with your project or application.

7. How We Share Information

Alpha Painting does not sell your personal information. We share it only with the service providers described above, as needed to run our website and our business; when required by law, such as in response to a valid legal request; or to protect our rights, our customers and the public. If the business is ever sold or reorganized, customer records may transfer as part of that transaction.

8. Data Retention and Security

We keep personal information only as long as we need it for the purposes it was collected for, including legal, accounting and warranty record-keeping. Estimate and project records may be kept for customer service and warranty purposes. Career applications are kept for the duration of hiring and as permitted by law.

We use reasonable technical, physical and administrative safeguards to protect personal information from unauthorized access, loss, misuse or alteration. Forms on this website are transmitted over encrypted HTTPS connections, and access to submitted information is limited to people who need it to respond to you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Alpha Painting serves customers in Pennsylvania, Delaware, New Jersey and Maryland. Depending on where you live, you may have rights under state law regarding your personal information. Whether or not a particular law applies to us, we will honor reasonable requests to:

  • Know: ask what personal information we have collected about you and how we use it.
  • Correct: ask us to correct inaccurate information.
  • Delete: ask us to delete information we collected from you, subject to legal exceptions such as warranty or contract records.
  • Opt out of texts: reply STOP at any time, as described above.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond within a reasonable time and within any period required by law.

10. Children's Privacy

Our website is not directed to children, and Alpha Painting does not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us and we will promptly remove it from our records.

11. Links to Other Websites

Our website may link to other websites, such as map or review platforms. This Privacy Policy does not apply to those websites. Please review the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when they are posted on this page, and the "Last updated" date above will change to reflect the latest version. Please review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, our use of cookies or your rights, please contact us:

Alpha Painting is owned and operated by Roman.